At My Volvo ownership website, customers are able to create a profile and enter customer data, preferred dealer, communication channel preferences and vehicle relations. With Volvo Central Database in VIDA it is possible to access and edit this existing customer information but also to create new customer profiles. What can be managed in Volvo Central Database by using VIDA is listed below:
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Retrieve customer information and vehicle relations.
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Add new customers and edit existing customer details and vehicle relations.
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Add, report incorrect and remove vehicle relations.
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Invite customers without a Volvo ID to create one and thereby get access to My Volvo ownership website.
These functionalities can be used for customers with vehicles back to model year 2004 (may differ depending on market).