This procedure describes how to add CSC to a work list:

1. Open the Planning tab.

2. Click Customer Symptom Codes in the left-hand menu panel.

ð	A tree structure with CSC is displayed.

3. Use the search function or navigate the tree structure to find the correct CSC. A heading is collapsed by double clicking on it or by clicking the icon next to it.

ð	CSC are displayed in the right-hand menu panel.

4. Tick one or more CSC that are to be added.

5. Click Add to List.

ð	CSC are added to the active work list.
	If there are operations related to the CSC, the Add related operations window opens.

6. In the Add related operations window, mark the operation and click Add to List.

ð	The related operation is added to the work list.