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Purchasing and downloading software (independent operators)

 

The following procedure describes how to purchase and download software for an independent operator.

Note

Note

This procedure is not applicable for the US market.

Note

Note

Software cannot be selected without a VIN specified vehicle profile. Only software products available for the VIN specified vehicle are displayed.

  1. Select a vehicle to work with.

  2. ð

    The selected vehicle is assigned its own tab.

  3. Open the Software tab.

  4. Select one of the following categories:

    • Upgrades

    • Hardware Changes

    • Function Changes

    • All

  5. For an explanation of these categories, see Software.

  6. Locate the software product(s) you want to order. Note the software product number(s). If you find it difficult to find the right product, filter the list by using the filtering fields above each column.

  7. Contact the authorized Volvo dealer you cooperate with and ask them to order the software products. The following information must always be provided to the authorized Volvo dealer:

    • Partner ID.

    • User name.

    • VIN of the vehicle the software is ordered for.

    • Software product number(s) of the software product(s) being ordered.

  8. When the authorized Volvo dealer has purchased the software for you, you will find those under the Query Order tab.

  9. When the ordered software products are available, click the Add to Order Queue button.

  10. ð

    The software products are now transferred to the Order Queue tab.

  11. Under the Order Queue tab, select the software products and click the Retrieve button to make the software products available for download.

  12. ð

    An order reference pop-up is displayed.

  13. Enter the order reference that you have received from the authorized Volvo dealer and click Ok.

  14. ð

    VIDA starts querying for the software packages.

  15. When the querying is completed, click Continue.

  16. ð

    The next and final stage of the purchase and download process is displayed.

  17. Check the estimated download time and energy level of the vehicle to make sure that the download can be carried out successfully.

  18. Note

    Note

    The following must be fulfilled before the Start button is enabled:

    • The vehicle is connected to VIDA.

    • The voltage in the vehicle is above 11 V.

    • Bluetooth or Wi-Fi signal strength is sufficient, if applicable.

  19. Click the Start button to start downloading the software.

  20. ð

    The software download to the vehicle is started.

  21. When the software download is completed, click Ok.

  22. ð

    The software ordering and download process is now completed and the Software tab is refreshed.