If a work order has been created in the DMS before an appointment with a customer, follow this procedure to import the work order from the DMS.

1. Open the Planning tab.

2. Select Work List in the left-hand menu panel.

ð	If there is a work order, it is shown in the Work Order table.

3. Click Retrieve to import the work order.

ð	The work order may still be edited in the DMS without risk for any conflicts.