To each labor operation developed by Volvo Cars there is set a skill-level. The technician performing the repair must have obtained this skill-level. The different skill-levels follow the competence standard. Below the different skill-levels are listed.
Volvo Level 1 Technician
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Basic fault tracing.
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Replacing basic vehicle components - i.e. exhaust systems, brake pads, rear shock absorbers etc.
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Measuring voltage supply.
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Handling of material ("environment").
Volvo Level 2 Technician
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Adjustment of components/systems - i.e. gear selector linkage, throttle linkage etc.
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Scheduled service maintenance.
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DTC based fault tracing.
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Install software.
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Testing and repairing basic electrical circuits - i.e. control modules, sensors.
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Configure and program system/functions
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Testing and repairing charging systems.
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Repairing wiring and wiring connectors.
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2-Wheel alignment.
Volvo Level 3 Technician (specialized)
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Three different job areas - Mechanical / Hydraulics (M/H), Electronics (E) and Air Conditioning (AC).
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The technician can select to specialize within one or two or all three job areas.
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Inspection of components, systems and functions (M/H, E, AC).
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Symptom based fault tracing (M/H, E, AC). Not diagnostic trouble code (DTC) based fault-tracing.
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Replacing complex vehicle components:
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i.e. front brake discs, viscous coupling (M/H).
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i.e. evaporator, thermostatic expansion valve (AC).
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Replacing and overhauling major units - i.e. engine, gearbox etc. (M/H).
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4-wheel alignment (M/H).
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Measuring signal values (E).
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Testing and filling AC-system following legislation and Volvo standards (AC).
Skill Level for Body and Paint
The skill level for body and paint operations is not differentiated for different jobs. For all body operations the skill level is set to 5, and for all paint operations it is set to 6.